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Otto · AI shop assistant

Meet Otto, the AI teammate who knows your shop.

Otto is built into AutoWorx. Ask it something, tell it what you need, and it gets to work using your shop's real customers, jobs, services and numbers. It works like a coworker on the shop floor, and nothing goes out until you approve it.

Free onboarding · No credit card required

“Full front PPF on the M4, ceramic on top, pickup Friday.”

Estimate draftedEST-1048 · 2024 BMW M4PPF full front + ceramic coating$3,050.00

Ask Otto. Get it done.

Otto is built into AutoWorx. Ask it something, tell it what you need, and it gets to work using your shop's real customers, jobs, services and numbers. It works like a coworker on the shop floor, and nothing goes out until you approve it.

01 — Just ask

No training needed

Otto is the agentic layer of AutoWorx. Otto can handle your work across AutoWorx, so you and your team never have to learn the software. Just text or talk to Otto and start getting work done.

OttoOnline

Hey Mike 👋 Tell me what you need, in your own words.

No menus, no training. Just ask.
02 — Estimates

Estimates in seconds

Tell Otto the customer, the vehicle and the service, and it builds the estimate from your shop's own services and labor. Totals include tax and shop supplies, so the number you see is the number your customer pays. Otto always checks with you before it sends an estimate.

OttoOnline

Who's it for, and what are we doing?

Otto always checks with you before an estimate goes out.
03 — Follow-ups

Follow-ups you approve

Otto drafts follow-up texts to customers so no quote or lead goes cold. You review every message and send it with one tap.

OttoDrafts ready
Any quotes going cold?

3 quotes have gone quiet. I drafted a follow-up for each:

Follow-up draft

To John Davis · Full front PPF · sent 4 days ago

Hi John, just checking in on your PPF quote for the F-150. Want me to hold a spot for you next week?

Next one:

Follow-up draft

To Priya Shah · Ceramic tint · sent 6 days ago

Hi Priya! Any questions about the tint quote for your RX? We have openings Thursday and Friday.

Next one:

Follow-up draft

To Alex Kim · Satin black wrap · sent 9 days ago

Hey Alex, satin black is back in stock. Want to lock in your wrap date?
Nothing goes out until you tap Send.
04 — Briefings

Daily briefings

Start every morning knowing where your shop stands. Otto gives you a quick rundown of what's on the schedule and what needs your attention.

OttoMon · 7:30 AM

Good morning, Mike ☀️ Here's where the shop stands.

On the schedule9:00 · Chris Park · Track pack PPF · Bay 11:00 · Alex Kim · Satin black wrap · Bay 23:00 · Taylor Reed · Ceramic tint · Bay 1 Needs your attention
Tap an item to check it off.
05 — Your numbers

Answers about your business

Ask how much revenue came in, what's on the calendar, or which estimates are still open, and get a straight answer from your own data. You don't have to dig through reports.

OttoOnline

Ask me anything about your shop's numbers.

06 — Voice

Talk or type

Type to Otto or just talk to it. In voice mode, a clear spoken "yes" is all it takes to confirm.

OttoVoice mode

Type or talk, whichever's easier.

Tap and say “Send Jordan's estimate”
07 — Next steps

Helpful next steps

When it's clearly useful, Otto suggests one next step, like "Want me to follow up with John?" It doesn't pile on extra suggestions.

OttoOnline

What can I do for you?

One suggestion when it helps, none when it doesn't.
08 — Permissions

Respects your team's access

Otto follows the same permissions as the rest of AutoWorx. If someone asks for something they can't see, Otto points them to the shop owner or admin.

OttoOnline

Hi Luis, what do you need?

Switch roles and ask the same questions.

One system. The work, already moving.

The biggest jobs get the most room. Every tool stays connected to the same customer, vehicle, and conversation.

Dictate an estimate

Speak the job in shop-floor language. Otto turns it into a clean estimate, ready for your review.

Voice note

“Full front PPF, ceramic on top, pickup Friday…”

Estimate
  • PPF — full front$1,850
  • Ceramic coating$1,200
Total$3,050

AI-drafted follow-ups

Otto spots stalled quotes and writes the next message. You approve every send.

12 drafts waitingApprove

Tasks & appointments

Keep the day moving across bays, technicians, and pickup windows.

Inventory tracking

Film by the roll, parts by the shelf, with low-stock alerts.

Revenue intelligence

Ask what changed and get a direct answer, not another spreadsheet.

Morning, evening & weekly briefings

Know what moved, what's blocked, and where revenue needs attention.

Today's brief · 7:15 AM
Jobs scheduled8
Quotes to review3
Pickup at risk1

Frequently asked questions.

Straight answers before you book a demo.

What is Otto?

Otto is the AI-powered agentic layer built into AutoWorx. Otto can handle your work across AutoWorx, from building estimates and drafting follow-ups to giving daily briefings and answering questions about your shop.

Does my team need training to use Otto?

No. Just text or talk to Otto, and it handles the work in AutoWorx for you.

Does Otto send messages on its own?

No. Otto drafts every message, and nothing goes out until you approve it.

Can Otto call customers?

No. Otto drafts text messages, and you approve them before they're sent.

Can I talk to Otto?

Yes. You can type or use voice.

How is Otto different from the AI Sales Agent?

The Sales Agent replies to leads on its own using your playbooks. Otto works for you and your team inside AutoWorx, and you approve everything it sends.

Ready to see it in your shop?

Book a demo and we'll set it up around your own services and pricing.